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Frequently Asked Questions
All our products are proudly handmade by skilled artisans from different regions of Bangladesh — including Kushtia, Rajshahi, Bogura, Rangpur, and Chattogram. Each item reflects authentic Bangladeshi craftsmanship and tradition.
Yes! Every item in our collection is 100% handcrafted using local materials such as jute, bamboo, clay, and fabric. No mass production — only authentic handmade work.
Absolutely. We deliver nationwide through reliable courier partners. Delivery time usually takes 2–5 working days depending on your location.
Yes, we offer international shipping to selected countries. Please contact our support team for more details and shipping costs before placing your order.
Simply browse our products, add your favorite items to the cart, and proceed to checkout. You can pay through Bkash, Nagad, Rocket, or Cash on Delivery (COD).
We currently accept:
Cash on Delivery (COD)
Mobile Banking: bKash, Nagad, Rocket
Bank Transfer or Debit/Credit Cards (for selected areas)
Yes, if the product is damaged, defective, or not as described, you can request a replacement or refund within 3 days of receiving your order. Please keep the original packaging intact.
Most of our products are made using natural and sustainable materials like jute, bamboo, cane, and clay — supporting both artisans and the environment.
You can reach us through:
📞 Phone: [Insert Hotline]
💬 Facebook / Instagram DM
📧 Email: [Insert Email Address]
Our support team is available Saturday–Thursday, 10 AM – 8 PM.
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Chat With Us
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Email Us
We aim to respond to all emails within 2 working days. Send us a mail at
info@hurcraft.com
Call Us
Now you can call us at :
+8801700000000
Monday - Sunday: 09:00am - 09:00pm