Welcome to HurCraft, your trusted destination for authentic Bangladeshi handmade crafts.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase on our website.
1. Information We Collect
We may collect the following types of information when you use our website:
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Personal Information:
Your name, phone number, email address, shipping/billing address, and payment details when you place an order. -
Non-Personal Information:
Browser type, device information, IP address, and browsing activity to help us improve website performance and user experience.
2. How We Use Your Information
We use your data to:
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Process and deliver your orders.
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Communicate with you about your purchase, delivery, or offers.
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Improve our products, website, and customer service.
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Send updates, newsletters, or promotions (only if you opt-in).
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Prevent fraudulent activities and ensure transaction security.
3. How We Protect Your Information
We take your security seriously.
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All personal data is stored on secure servers.
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Payments are processed through trusted and encrypted payment gateways such as bKash, Nagad, and SSLCommerz.
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We never sell, rent, or share your personal data with third parties without your consent, except when required by law.
4. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, keep items in your cart, and show you relevant offers.
You can disable cookies in your browser settings anytime, but some features of our site may not function properly.
5. Sharing Information with Third Parties
We may share limited information only with:
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Delivery partners to ensure smooth shipping.
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Payment gateways to complete your purchase securely.
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Analytics services (like Google Analytics) to improve website performance.
These partners are bound by confidentiality agreements and do not use your data for any other purpose.
6. Your Rights
You have the right to:
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Access or request a copy of your personal data.
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Correct inaccurate information.
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Request deletion of your data (subject to legal and transactional requirements).
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Opt out of promotional emails anytime.
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain your personal information only as long as necessary to:
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Complete your transactions, and
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Comply with legal, accounting, or reporting requirements.
After that, your data is securely deleted.
8. Links to Other Websites
Our website may include links to other websites or social media pages.
We are not responsible for the privacy practices or content of those external sites.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
All updates will be posted on this page with a revised “Last Updated” date.