Welcome to HurCrafts!
By accessing or making a purchase from our website, you agree to the following Terms and Conditions. Please read them carefully before using our site or placing an order.
1. General Information
This website is owned and operated by [Your Website Name], a Bangladesh-based online store offering authentic handmade and locally crafted products.
By using our website, you accept these Terms and Conditions in full.
If you do not agree, please do not use our site.
2. Use of Website
You must be at least 18 years old to make a purchase.
You agree to provide accurate, current, and complete information when creating an account or placing an order.
You may not use our products or website for any illegal or unauthorized purpose.
3. Product Information
All products are handmade, so minor variations in color, texture, or size are natural and not considered defects.
We make every effort to display product images and descriptions accurately, but slight differences may occur due to lighting or screen settings.
Prices and product availability are subject to change without prior notice.
4. Orders & Payments
Orders are confirmed only after successful payment or order verification.
We accept Cash on Delivery (COD), bKash, Nagad, Rocket, and other secure payment options.
All prices are listed in Bangladeshi Taka (BDT) and include applicable VAT where required.
5. Shipping & Delivery
We deliver across Bangladesh using trusted courier partners.
Normal delivery time: 2–5 working days depending on your location.
Delivery times may vary during holidays, strikes, or unexpected events.
Shipping fees (if any) are displayed during checkout.
6. Return & Refund Policy
Please refer to our Refund and Returns Policy for details on returns, exchanges, and refunds.
In short, returns are accepted within 3 days of receiving your order, subject to certain conditions.
7. Intellectual Property
All website content — including text, images, graphics, and logos — is the property of [Your Website Name] or our licensors.
You may not copy, reproduce, distribute, or use any content without written permission.
8. Privacy Policy
Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
We do not guarantee uninterrupted or error-free operation of the website.
10. Account Suspension or Termination
We reserve the right to suspend or terminate user accounts if:
False information is provided,
Fraudulent activity is suspected, or
Our Terms & Conditions are violated.
11. Changes to Terms
We may update or modify these Terms & Conditions at any time without prior notice.
All updates will be posted on this page with a revised “28/10/2025” date.